Proline100 LLC – Shipping Policy

Thank you for shopping with Proline100 LLC. We take pride in delivering a smooth, reliable, and elevated experience from checkout to delivery. Please review our shipping guidelines below.

1. Order Processing

All orders are processed in the order they are received. Processing typically begins immediately after an order is placed. Because of this, we are unable to modify, cancel, or combine orders once they enter production.

Processing times may vary during holidays, promotions, or high‑volume periods.

2. Shipping Timeframes

Shipping times depend on the carrier, destination, and seasonal volume. Estimated delivery windows are provided at checkout, but they are not guaranteed.

Once your order ships, you will receive a tracking number via email or text so you can follow your package’s journey.

Proline100 LLC is not responsible for delays caused by carriers, weather, customs, or other factors outside our control.

3. Shipping Rates

Shipping rates are calculated at checkout based on your location, selected shipping method, and order weight.

Any promotional free‑shipping offers will be clearly stated when available.

4. Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. Proline100 LLC is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

If a package is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.

5. Lost, Stolen, or Delayed Packages

Once a package is handed to the carrier, it becomes the carrier’s responsibility. Proline100 LLC is not liable for lost, stolen, or delayed packages.

If your tracking shows “delivered” but you cannot locate your package, please contact the carrier directly for assistance.

6. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. Include your order number and clear photos so our team can assist you promptly.

7. International Shipping (If Applicable)

International orders may be subject to customs fees, duties, or taxes. These charges are determined by your country and are the customer’s responsibility.

Delivery times for international orders may vary significantly due to customs processing.

8. Contact Us

For any shipping questions or concerns, please reach out via email or text. Proline100 LLC is committed to providing clear, timely support for all customers.